Be yourself; Everyone else is already taken.
— Oscar Wilde.
This is the first post on my new blog. I’m just getting this new blog going, so stay tuned for more. Subscribe below to get notified when I post new updates.
Impact of Technology in Tourism & Hospitality
Tourism involves an overnight stay away from one’s residence. It includes travel and stay outside their usual environment. Tourism is related to pleasures, holidays, travel and going or ariving somewhere.
Technologies are factors that impact on how any business is operated. Therefore for each development of new technologies, a business may affect the way a company carries out its business. Through the ages tourism industry has developed significantly with the change in technology. Earlier travel on land chariots and small boats was used to travel on sea.
As the need for technology grew throughout the years, various inventions took place and increased tourism industry. Communicating technology aid airline to increase access from the promotion of destinations to attract travelers’ attention and to enable instant reservations and payment collections. It allowed tourist to access information such as travel destinations, lodging and dining options at the said destination. The impact of technology in the travel and tourism industry is enormous as more and more travelers can compare and look for all kinds of information available on the internet about potential destinations.According to experts, 85% of travelers do their research on the internet about potential destinations and the average traveler does 55 online searches for bookings, travel guides and visas before a booking.
It is important for the hospitality industry to provide quality service and is one of the major challenges faced by the hospitality industry.The delivery of quality hospitality service involves people, management of people and interactions between staff and guest. The building blocks of quality service in hospitality must have proper and effective management and maintenance. When quality service is being delivered, hospitality businesses gain profit rewards that will improved the quality of the service been provided, increase the guests perception of them, enhance their market and guest satisfaction and word of mouth advertising. Thus, it is important to continue improving quality service delivery systems and train and empower staff, develop procedures to deliver what guest want, evaluate and modify service delivery systems and consider the guest being served.
Technology has change consumer attitudes and expectations towards the guest services.For example High-speed WiFi, is now expected in-room perquisite. Hotels, and other hospitality locations, therefore, must continually be one step ahead and provide the right technologies that will “wow” their guests and some that simply provide an extra level of convenience that their guests will appreciate. Like the facility for the guests to make a call using their in-room desk phone to request extra towels, and order room service.
Now, due to advanced technology we can do our travel booking and packages at our particular destinations in advance. We can do that through ‘Make my Trip’, ‘yatra.com’, ‘trivago’, ‘Thomas Cook’, ‘Goibibo’, ‘cox & kings’, ‘travelguru’, ‘cleartrip’ and many more. These travel companies have made a sound reputation with excellence of service and hospitality provided by them.
Introduce Yourself (Example Post)
This is an example post, originally published as part of Blogging University. Enroll in one of our ten programs, and start your blog right.
You’re going to publish a post today. Don’t worry about how your blog looks. Don’t worry if you haven’t given it a name yet, or you’re feeling overwhelmed. Just click the “New Post” button, and tell us why you’re here.
Why do this?
- Because it gives new readers context. What are you about? Why should they read your blog?
- Because it will help you focus you own ideas about your blog and what you’d like to do with it.
The post can be short or long, a personal intro to your life or a bloggy mission statement, a manifesto for the future or a simple outline of your the types of things you hope to publish.
To help you get started, here are a few questions:
- Why are you blogging publicly, rather than keeping a personal journal?
- What topics do you think you’ll write about?
- Who would you love to connect with via your blog?
- If you blog successfully throughout the next year, what would you hope to have accomplished?
You’re not locked into any of this; one of the wonderful things about blogs is how they constantly evolve as we learn, grow, and interact with one another — but it’s good to know where and why you started, and articulating your goals may just give you a few other post ideas.
Can’t think how to get started? Just write the first thing that pops into your head. Anne Lamott, author of a book on writing we love, says that you need to give yourself permission to write a “crappy first draft”. Anne makes a great point — just start writing, and worry about editing it later.
When you’re ready to publish, give your post three to five tags that describe your blog’s focus — writing, photography, fiction, parenting, food, cars, movies, sports, whatever. These tags will help others who care about your topics find you in the Reader. Make sure one of the tags is “zerotohero,” so other new bloggers can find you, too.
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